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Saaskart Market Grid™
Explore how leading Cloud Infrastructure solutions compare based on customer satisfaction, market presence, adoption, and buyer feedback. The Market Grid helps you identify category leaders, high-performing solutions, and emerging products within the Cloud Infrastructure ecosystem.
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Adobe Experience Cloud
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Cloud infrastructure software and platforms let organizations run computing, storage, and networking resources on-demand from cloud providers — instead of owning and operating physical data centers. This guide explains what cloud infrastructure is, how it works, the features that matter, and how to choose the right approach.
Cloud infrastructure software and platforms let organizations run computing, storage, and networking resources on-demand from cloud providers — instead of owning and operating physical data centers. This guide explains what cloud infrastructure is, how it works, the features that matter, and how to choose the right approach.
Cloud infrastructure refers to the computing, storage, networking, and related resources provided on-demand over the internet by cloud platforms, along with the tools to provision, manage, and operate them. It lets organizations rent and scale infrastructure rather than buying and running their own hardware and data centers.
The purpose is to provide flexible, scalable, on-demand infrastructure that organizations can provision and pay for as needed, accelerating deployment, enabling scale, and shifting infrastructure from a capital expense and operational burden to a flexible, usage-based service. It underpins modern applications and digital operations.
The category spans the major cloud platforms (IaaS and PaaS), infrastructure management and provisioning tools, and supporting software for cloud operations, cost management, and security. It serves IT, cloud, and platform engineering teams running applications and workloads in the cloud.
Organizations provision infrastructure resources — virtual machines, storage, databases, networking — from a cloud provider on-demand, often defined as code, scaling them up or down as needed and paying for what they use. They deploy and run applications on this infrastructure and manage it through cloud consoles, APIs, and tools.
Core components include compute, storage, networking, and managed services from cloud providers, plus tools for provisioning (infrastructure as code), management, monitoring, cost control, and security. The cloud provider operates the underlying hardware and data centers, while the organization manages its resources and applications.
For example, an organization runs its application on cloud infrastructure — provisioning compute and storage as code, scaling automatically with demand, using managed databases and services, and paying for usage — without owning or operating physical servers, while managing cost, performance, and security of its cloud resources.
Provisioning core infrastructure resources on-demand. On-demand, scalable infrastructure is the essence of cloud, letting organizations get and scale resources instantly rather than buying and managing hardware.
Scaling resources up and down with demand. Elasticity lets applications handle variable demand efficiently, scaling out under load and back down to control cost, a defining cloud advantage.
Provider-managed databases, services, and platforms. Managed services offload operational burden to the provider, letting teams use databases, queues, and more without operating them.
Provisioning and managing infrastructure through code. Infrastructure as code makes cloud infrastructure repeatable, automated, and version-controlled, essential for reliable, scalable cloud operations.
Tools to monitor and control cloud spending. Because cloud is usage-based and costs can grow unexpectedly, cost management is essential to control and optimize cloud spending.
Cloud security, identity, and networking controls. Securing cloud resources and networking is critical, and cloud platforms and tools provide the controls to protect and connect cloud infrastructure.
On-demand, elastic infrastructure lets organizations scale resources with demand and adapt quickly.
Provisioning infrastructure in minutes rather than procuring and setting up hardware accelerates deployment and innovation.
Paying for what you use shifts infrastructure from capital expense to flexible operating cost, though it requires management.
The provider operates the underlying infrastructure and offers managed services, reducing the burden of running hardware.
Cloud platforms offer global infrastructure and resilience capabilities that are hard to build independently.
| Type | Best for | Ideal size | Pros | Limitations |
|---|---|---|---|---|
| IaaS (Infrastructure as a Service) | Renting core compute, storage, networking | SMB to enterprise | Flexible, scalable infrastructure control | You manage more of the stack |
| PaaS (Platform as a Service) | Platforms for building and running apps | SMB to enterprise | Less infrastructure management, faster dev | Less control, potential lock-in |
| Cloud management & IaC tools | Provisioning, managing, and optimizing cloud | SMB to enterprise | Automation and control across cloud | Requires skills and practices |
| Multi-cloud / hybrid platforms | Managing multiple or hybrid clouds | Mid-market to enterprise | Flexibility and avoiding lock-in | Added complexity |
SaaS & Technology: Tech companies use cloud infrastructure to scale go-to-market motions, align teams, and operate efficiently as they grow.
Manufacturing: Manufacturers apply cloud infrastructure to manage complex, multi-stakeholder processes across long cycles and distributed operations.
Healthcare: Healthcare and life-sciences organizations use cloud infrastructure where accuracy, security, and compliance are non-negotiable.
Retail: Retailers use cloud infrastructure to manage high volumes, personalize engagement, and react quickly to demand.
Financial Services: Banks, insurers, and fintechs rely on cloud infrastructure for control, auditability, and regulatory compliance.
Education: Institutions and edtech firms use cloud infrastructure to manage stakeholders and scale programs efficiently.
Real Estate: Real-estate and property teams use cloud infrastructure to manage long cycles and high-value relationships.
Professional Services: Agencies and consultancies use cloud infrastructure to deliver client work profitably and forecast accurately.
E-commerce: Online retailers use cloud infrastructure to unify data across channels and grow customer lifetime value.
Identify your applications, workloads, and requirements to determine the cloud services and approach that fit.
Choose your cloud provider(s) based on services, ecosystem, pricing, and whether you need multi-cloud or hybrid.
Evaluate the managed services that reduce operational burden for your needs, like databases and platforms.
Plan for cloud cost management and optimization, since usage-based costs can grow and need active control.
Ensure the cloud and your practices meet your security and compliance requirements.
Adopt infrastructure as code and automation for reliable, scalable, repeatable cloud operations.
Consider the cloud skills and operational practices your team needs to run cloud infrastructure well.
Weigh provider lock-in against convenience, and consider portability if it matters to you.
AI optimizes cloud cost, resource allocation, and scaling automatically.
AI assists provisioning, configuration, and operations, including generating infrastructure code.
AIOps applies AI to cloud operations, detecting and resolving issues.
Expect AI-driven cloud optimization and operations; prioritize good practices, automation, and cost and security management, since AI augments but doesn't replace sound cloud operations.
Cloud infrastructure refers to the computing, storage, networking, and related resources provided on-demand over the internet by cloud platforms, along with the tools to provision, manage, and operate them. It lets organizations rent and scale infrastructure rather than buying and running their own hardware and data centers. The purpose is to provide flexible, scalable, on-demand infrastructure that organizations can provision and pay for as needed, accelerating deployment, enabling scale, and shifting infrastructure from a capital expense and operational burden to a flexible, usage-based service. It underpins modern applications and digital operations. The category spans the major cloud platforms (IaaS and PaaS), infrastructure management and provisioning tools, and supporting software for cloud operations, cost management, and security. It serves IT, cloud, and platform engineering teams running applications and workloads in the cloud, providing the foundational infrastructure on which modern software and digital operations run, with the on-demand, scalable, usage-based model that has transformed how organizations provision and operate IT infrastructure compared to owning and running physical data centers.
IaaS, PaaS, and SaaS are the main cloud service models, differing in how much the provider manages versus the customer. IaaS (Infrastructure as a Service) provides core infrastructure — virtual machines, storage, networking — on-demand, with the customer managing the operating systems, applications, and most of the stack on top, offering flexibility and control. PaaS (Platform as a Service) provides a platform for building and running applications, with the provider managing the underlying infrastructure and platform, so developers focus on their applications without managing servers, offering faster development with less infrastructure management. SaaS (Software as a Service) provides complete software applications over the internet, with the provider managing everything, and the customer just using the software. The progression from IaaS to PaaS to SaaS represents the provider managing more and the customer managing less. For cloud infrastructure, IaaS and PaaS are most relevant, since they provide the infrastructure and platforms organizations use to run their applications, while SaaS is finished applications. The choice between IaaS and PaaS depends on how much infrastructure control you need versus how much you want to offload: IaaS for flexibility and control over the infrastructure, PaaS for faster development with less infrastructure management. Understanding these models helps clarify cloud options, with IaaS and PaaS being the infrastructure and platform services for running applications, and the right model depending on the balance of control versus managed convenience your workloads and team need.
The cloud infrastructure market is dominated by a few major providers offering comprehensive cloud platforms with compute, storage, networking, databases, and many managed services globally. The largest are typically Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), often called the 'big three' or hyperscalers, each offering broad, mature cloud platforms. There are also other significant providers and specialized or regional clouds. Each major provider offers similar core infrastructure but differs in specific services, ecosystem, pricing, strengths, and integration with their other products — for example, Azure's integration with Microsoft's ecosystem. Organizations choose a provider (or multiple) based on their needs, existing technology relationships, specific services required, pricing, and strategic considerations. Some use multiple clouds (multi-cloud) for flexibility, to avoid lock-in, or to use the best services from each, though this adds complexity, while others use a hybrid approach combining cloud and on-premises. When choosing cloud infrastructure, selecting the provider(s) is a key decision based on the services, ecosystem, pricing, and strategic fit for your needs. The major providers offer comprehensive, comparable core cloud platforms, with differences in specific services, ecosystems, and strengths, and the choice depends on your requirements, existing relationships, the specific services you need, and whether you want a single cloud, multi-cloud for flexibility and avoiding lock-in, or hybrid, making provider selection an important strategic decision in adopting cloud infrastructure based on fit with your workloads, ecosystem, and strategy.
Cloud cost management is the practice and tooling for monitoring, controlling, and optimizing cloud spending, which is important because cloud is usage-based and costs can grow unexpectedly without active management. Unlike fixed infrastructure costs, cloud costs vary with usage, and without visibility and control, organizations can overspend through unused or oversized resources, inefficient usage, and lack of optimization. Cloud cost management involves monitoring spending (visibility into what's being spent and on what), optimizing resources (right-sizing, eliminating unused resources, using cost-effective options like reserved or spot instances), setting budgets and alerts, allocating costs to teams or projects (showback/chargeback), and ongoing optimization. The discipline is sometimes called FinOps (cloud financial operations), emphasizing collaboration between finance, engineering, and operations to manage cloud costs. Cloud providers offer cost management tools, and there are third-party cost management and optimization tools. The challenge is that cloud's flexibility and ease of provisioning can lead to sprawl and waste without governance and optimization. When using cloud infrastructure, cost management is essential and ongoing, since usage-based costs require active monitoring, optimization, and governance to control and avoid overspending. The importance of cloud cost management is that cloud's usage-based model, while flexible, can lead to unexpected and growing costs without active management, so monitoring, optimizing, and governing cloud spending — through visibility, right-sizing, eliminating waste, using cost-effective options, and FinOps practices — is essential to control and optimize cloud costs, making cost management a critical ongoing discipline in cloud infrastructure that organizations must actively practice to realize the cloud's benefits without overspending on the flexible, usage-based resources that can otherwise grow costly without management.
Cloud infrastructure can be very secure, and major cloud providers invest heavily in security, often exceeding what most organizations could achieve independently, but cloud security operates on a shared responsibility model that's important to understand. Under shared responsibility, the cloud provider secures the underlying infrastructure (the data centers, hardware, and the cloud platform itself), while the customer is responsible for securing what they put in the cloud — their configurations, applications, data, access controls, and how they use the cloud. This means cloud security depends significantly on the customer doing their part correctly, and misconfiguration by customers is a common cause of cloud security incidents, not failures of the provider's infrastructure. Securing cloud infrastructure requires proper configuration, identity and access management, network security, data protection, monitoring, and following security best practices, supported by cloud security tools. Compliance in the cloud similarly requires the provider's compliant infrastructure plus the customer's compliant use. The cloud can be more secure than on-premises when done well, given providers' security investments, but it requires the customer to fulfill their responsibilities and configure and use the cloud securely. When using cloud infrastructure, security is a shared responsibility requiring both the provider's secure infrastructure and the customer's secure configuration and practices, with customer misconfiguration being a common risk. The key point is that cloud infrastructure can be secure, with providers offering strong security, but security is shared, and customers must properly secure their cloud resources, configurations, access, and data, since the provider secures the infrastructure while the customer secures their use of it, making cloud security depend on both parties fulfilling their responsibilities, and customer expertise and good practices essential to securing cloud infrastructure properly and avoiding the misconfigurations that are a leading cause of cloud security issues.
Infrastructure as code (IaC) for the cloud is the practice of defining and provisioning cloud infrastructure through code rather than manual configuration in cloud consoles. With IaC, you write code that specifies the cloud resources you want — compute, storage, networking, services — and tools provision them automatically and consistently. This is particularly valuable for cloud because cloud infrastructure is programmable and dynamic, and IaC brings repeatability, consistency, automation, and version control to provisioning and managing it. Benefits include reliably recreating infrastructure, eliminating manual configuration errors and drift, version-controlling infrastructure changes, automating provisioning and scaling, and managing infrastructure at scale. IaC is essential for reliable, scalable cloud operations, since manually managing cloud resources doesn't scale and is error-prone, while IaC automates it. It's a key DevOps and cloud practice, supported by IaC tools that work across or with specific cloud providers. When using cloud infrastructure, adopting infrastructure as code is important for reliable, automated, scalable cloud operations, replacing manual cloud configuration with code-driven provisioning. The value of IaC for the cloud is making cloud infrastructure repeatable, consistent, automated, and version-controlled, which is essential for operating cloud infrastructure reliably and at scale, since cloud's programmable, dynamic nature makes manual management inadequate and error-prone, while IaC enables the automation, consistency, and scale that effective cloud operations require, making infrastructure as code a foundational practice for managing cloud infrastructure well, ensuring it's provisioned reliably and consistently, changes are tracked and controlled, and infrastructure can be automated and scaled, which is why IaC is central to modern cloud infrastructure management.
Multi-cloud and hybrid cloud are approaches to using cloud infrastructure across more than one environment. Multi-cloud means using multiple cloud providers — for example, using both AWS and Azure — which organizations do for flexibility, to avoid dependence on a single provider (lock-in), to use the best services from each provider, for resilience, or due to different needs across the organization. Hybrid cloud combines cloud infrastructure with on-premises (private) infrastructure, integrating them, which organizations use to keep certain workloads or data on-premises (for compliance, control, or existing investments) while using cloud for others, or to transition gradually to cloud. Both approaches offer flexibility and can avoid over-dependence on a single environment, but they add complexity, since managing multiple clouds or integrating cloud and on-premises requires handling different platforms, ensuring consistency, and managing across environments, which is more complex than a single cloud. Tools and platforms exist to help manage multi-cloud and hybrid environments. The choice depends on an organization's needs, strategy, existing infrastructure, and tolerance for complexity. When considering cloud infrastructure, multi-cloud and hybrid are options for organizations that want flexibility, to avoid lock-in, to use multiple providers' strengths, or to combine cloud and on-premises, at the cost of added complexity. The key is that multi-cloud (multiple cloud providers) and hybrid cloud (cloud plus on-premises) offer flexibility, resilience, and the ability to avoid single-provider dependence or keep certain workloads on-premises, but add management complexity, so organizations choose them based on their need for flexibility and the trade-off against the added complexity of managing across multiple cloud or cloud-and-on-premises environments, making multi-cloud and hybrid strategic approaches for organizations whose needs and strategy favor using more than one cloud environment despite the added complexity.
AI enhances cloud infrastructure management in several ways. It optimizes cloud cost, resource allocation, and scaling automatically — analyzing usage to right-size resources, recommend cost optimizations, and scale efficiently, addressing the ongoing challenge of cloud cost management. It assists provisioning, configuration, and operations, including generating infrastructure code from descriptions and helping configure cloud resources, reducing manual effort. AIOps (AI for IT operations) applies AI to cloud operations, detecting anomalies, diagnosing issues, and helping resolve problems in complex cloud environments. AI can also help with security by detecting threats and misconfigurations. These capabilities make cloud management more efficient, optimized, and intelligent across cost, operations, and configuration. However, cloud infrastructure requires sound practices, automation, and operational discipline, so AI augments rather than replaces these, helping teams manage cloud more effectively but not substituting for good cloud architecture, security, and operations. When evaluating AI for cloud, look for practical cost optimization, operational assistance (AIOps), and configuration help, while prioritizing good practices, automation, and cost and security management, since AI augments but doesn't replace sound cloud operations. AI can valuably optimize cloud cost and resources, assist provisioning and operations, and power intelligent cloud operations, making cloud management more efficient and optimized, but the foundation remains good cloud practices, automation, governance, and security, which AI enhances rather than replaces. The growing role of AI in cloud reflects its potential to optimize costs, assist operations, and improve management of complex cloud environments, but realizing its value requires building on sound cloud practices, with AI augmenting capable teams and good operations rather than substituting for the practices, automation, cost management, and security that effective cloud infrastructure management requires.
Cloud infrastructure costs are usage-based, so you pay for the resources you consume — compute, storage, networking, data transfer, and managed services — with pricing varying by provider, service, region, and usage. This usage-based model means costs are flexible and scale with usage rather than being fixed, which is an advantage but requires active management, since costs can grow unexpectedly with increased or inefficient usage. Pricing is complex, with many services priced differently (per compute hour, per gigabyte stored, per request, etc.), and there are options to reduce costs like reserved capacity (committing to usage for discounts) and spot/preemptible instances (cheaper, interruptible capacity). Total cloud cost depends on your workloads, usage, the services you use, your optimization, and your provider and pricing choices. Managing and optimizing cloud cost (FinOps) is essential to control spending. When budgeting for cloud, model your expected usage and the relevant service pricing, plan for cost management and optimization, and consider cost-saving options like reserved capacity. Weigh the usage-based, flexible cost model — which avoids large upfront capital expense and scales with usage — against the need for active cost management. Cloud infrastructure costs are usage-based and variable, scaling with consumption across compute, storage, networking, and services, offering flexibility and avoiding upfront capital expense but requiring active cost management and optimization to control, since usage-based costs can grow unexpectedly, making understanding the pricing of the services you use, modeling expected usage, optimizing resources, and using cost-saving options essential to managing cloud costs effectively, with the total cost depending on your usage, services, optimization, and choices, and the flexible usage-based model trading the predictability of fixed costs for flexibility that scales with need but demands active management to control and optimize cloud spending.
Cloud infrastructure is used by organizations of virtually all kinds that run applications and IT workloads, having become the dominant model for IT infrastructure, across industries and sizes. Within organizations, IT, cloud, platform engineering, and operations teams provision, manage, and operate cloud infrastructure to run applications and services. Software development teams deploy and run their applications on cloud infrastructure. Architects design systems using cloud services. Security teams secure cloud resources. Finance and FinOps teams manage cloud costs. IT and engineering leaders set cloud strategy. It serves startups, which often build entirely on cloud from the start, through small businesses to large enterprises migrating to or operating in the cloud, with the scale and sophistication of cloud usage varying widely. The common need is flexible, scalable, on-demand infrastructure to run applications and operations, without owning and operating physical data centers. Cloud has become foundational because it provides scalability, flexibility, faster deployment, and access to extensive services, transforming how organizations provision and operate IT. Because running modern applications and digital operations increasingly relies on cloud infrastructure, and the cloud offers compelling advantages in scalability, flexibility, and reduced operational burden, cloud infrastructure is broadly used by organizations of all kinds that run software and IT workloads, from cloud-native startups to enterprises operating large cloud estates, making cloud infrastructure foundational to modern IT and software operations, used wherever organizations need scalable, flexible, on-demand infrastructure to run their applications and digital operations, which is increasingly nearly everywhere as cloud has become the standard model for IT infrastructure.